What is “Two Factor Authentication” (or 2FA)?

To help protect your Walsall Academy account, we have enabled something called “Two Factor Authentication”. This means when you are logging into Office 365, Teams or accessing a Virtual Windows desktop, from outside the Academy e.g. at Home, after you have entered your password, you will sometimes be sent a text code to your mobile phone. 

All you will need to do is type this code into the box provided on the login screen. 

The system will then log you in as usual.

Before we can use the system described above we need you to register your mobile phone.

In the next few days when you login to your Walsall Academy account you will see a box that looks like this…click on the blue “Next” button. Just follow the steps below (you can click here to download a pdf version of the set up process):